News & Updates
Welcome to DyKnow Support!
Announcements
Monthly Newsletter Articles: Admins
Monthly Newsletter Articles: Teachers
DyKnow 5.x (Monitor and/or Vision)
Monitor/Vision Implementation Guides
- MSI Installation Prerequisites: DyKnow 5.6/5.7
- 5.x Client Installation Guide
- Step-By-Step: Application Component Installation
- Step-by-Step: Database Component Installation
- 5.x DITO FAQs
- 5.x Server Installation Guide
Monitor - Teacher Resources
- ★ Training Videos: Monitor
- Application Blocking for Windows 8, 8.1 in the Modern (Tiled) Environment
- Optional Student Monitoring
- Blocking or restricting Monitor use to prevent unauthorized access
- Student Thumbnail Refresh
- Monitor Basics
Vision - Teacher Resources
- How To: Projector Mode
- Can I copy or extend my class from a previous semester to the current one?
- How To: Rearrange Panels
- How To: Export Audio
- How To: Change Panel Background
- Primary Instructor vs. Co-Moderator
5.x Administrator Resources and Troubleshooting
- ★ DyKnow 5.6 Client and Server Specifications (Monitor and Vision)
- DyKnow Diagnostic Tool FAQ
- DyKnow 5.7 Client and Server History
- DyKnow 5.6 Client and Server History
- How do I enable server logging?
- Error 900020028 when starting a Vision session with broadcast audio on 64 bit machines
Vision - Student Resources
- For Students: Chat Tutorial
- For Students: Color Thickness Tutorial
- For Students: Eraser Tutorial
- For Students: Filmstrip Tutorial
- For Students: Find Tutorial
- For Students: Full Panel Text Tutorial
Monitor CP
Monitor CP Announcements
Monitor CP Implementation Guides
- Sample Server Scaling - CP
- Server: SQL Server 2008 and 2012 Installation Guide CP
- Server: IIS 2003, 2008, and 2012 Installation Guide CP
- Client Server Specifications: Monitor CP
- Monitor CP: Server Installation Guide
- Monitor CP: Client Installation Guide
Monitor CP - Teacher Resources
- How To: Manage Application Rules (Monitor CP)
- How To Apply Attention (Blank Student Screens) in Monitor CP
- How To: View Student Screens (Monitor CP)
- Training Videos: Monitor CP
- Send Logs to Support (Monitor CP)
- How To: View Workstation Snapshot (Monitor CP)
Monitor CP - Administrator Resources and Troubleshooting
- How To: Add User to a Class (Monitor CP)
- How To: Add a User (Monitor CP)
- How To: Add a Class (Monitor CP)
- Create Class Rosters Without Active Directory (or any SIS)
- Installing DyKnow Monitor CP on Master Image
- How To: Customize the MSI Installer (Monitor CP)
DyKnow Cloud
DyKnow Cloud Announcements
DyKnow Cloud Implementation Guides
- ★ Administrator Implementation Guide: DyKnow Cloud
- DyKnow Cloud: Auto-Update Student Data via FTP
- Common DyKnow Cloud Errors + Resolutions
- DyKnow Cloud Bulk Data Import (via DITO Utility)
- DyKnow Cloud Technical Specifications
- DyKnow Cloud How-To: Adding Students to Classes (Non-Bulk Import)
DyKnow Cloud - Teacher Resources
- ★ DyKnow Cloud - Document Drawer: Switching Documents mid-session
- DyKnow Cloud How-To: The Pen
- DyKnow Cloud How-To: The Highlighter
- DyKnow Cloud How-To: The Eraser
- DyKnow Cloud How-To: The Selector Tool
- DyKnow Cloud How-To: Zoom In and Zoom Out