FAQ: Is student logging in with the correct Email Address/Username?

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INTRODUCTION

In order for Dyknow Teachers to see student device thumbnails appear in their monitoring sessions, students must log into their devices with the same Username or Email Address that appears in Dyknow.

To see how students are logging into their devices, take a look at the screen shots below. 

Chromebooks

Students using Chromebooks must log into their devices with the same email address that's recorded in Dyknow.

Chromebook-Login-Mock-Up__1_.png

 

Windows/PCs and Macs

Students using Windows/PC and Mac devices must log into their devices with the same username that's recorded in Dyknow.

Macbook-Login-Mock-up2.png

 

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