Manage Dyknow Users Manually

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INTRODUCTION

Dyknow's Users feature enables Dyknow Users with the Tech Coach or Administrator role to:

  • Manually create, edit, and archive Users;
  • Filter Users by School Name/Code and Role;
  • Sort and review Users by First Name, Last Name, School, Role, Last Date Communicated, Version #, and Last Monitored Session;
  • Identify student Users that have (not) been monitored recently and those who have never been monitored; and,
  • Identify Teachers who have (not) used Dyknow recently and those who have never used Dyknow.

This document is a resource for Dyknow Administrators to understand how to:

 

CREATE A USER

When a Dyknow User is needed, but this User does not exist in the district's Student Information System (SIS), manually creating a User is a great option.

Follow the steps below to manually create a new User in Dyknow.

1. Click the gear icon DyKnow_Web_App_-_gear_icon.png; you will be redirected to the Admin Settings.

Note: You are viewing the Current Users tab by default.

2. Click Create New User; the Create User modal will appear.

Create_New_User_Button.PNG

3. Complete the *Required fields on the Create User tab.

Note - SIS User IDs:

  • Include the SIS User ID field only if the User is included in your district's SIS and any existing data import files. Dyknow data imports match Users based on the SIS User ID field.

Note - Student Users:

  • The Email Address field value must match the managed Google email address students use to login to their Chromebooks.
  • The Username field value must match the managed username students use to login to their Windows/PC, MacBook, or iPad.

4. Click Save.

 

EDIT A USER

Follow the steps below to manually edit an existing Dyknow User.

1. Click the gear icon DyKnow_Web_App_-_gear_icon.png; you will be redirected to the Admin Settings.

Note: You are viewing the Current Users tab by default.

2. Search for the User (by name, username, or email address) and click the blue pencil icon to edit.

3. Edit the desired field(s).

Note - SIS User IDs:

  • Include the SIS User ID field only if the User is included in your district's SIS and any existing data import files. Dyknow data imports match Users based on the SIS User ID field.

Note - Student Users:

  • The Email Address field value must match the managed Google email address students use to login to their Chromebooks.
  • The Username field value must match the managed username students use to login to their Windows/PC, MacBook, or iPad.

4. Click Save.

 

ARCHIVE A USER

Follow the steps below to manually archive an existing Dyknow User.

1. Click the gear icon DyKnow_Web_App_-_gear_icon.png; you will be redirected to the Admin Settings.

Note: You are viewing the Current Users tab by default.

2. Search for the User (by name, username, or email address) and click the blue pencil icon to edit.

3. Set the User's Account Expiration Date to the desired expiration date, which must be less than today's date.

4. Click Save; the User will now appear in the Previous Users tab.

 

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