Manage Dyknow Users Manually

Follow

INTRODUCTION

Dyknow Administrators and Tech Coaches can manually add new Users to or edit existing Users in Dyknow. When a Dyknow User is needed, but this User does not exist in the district's Student Information System (SIS), manually creating a User is a great option.

This document is a resource for Dyknow Administrators to understand how to:

 

CREATE A USER

Follow the steps below to manually create a new User in Dyknow.

1. Click the gear icon DyKnow_Web_App_-_gear_icon.png to access Dyknow Admin Settings.

Note: You are viewing the Current Users tab by default.

2. Click the Create New User button.

Create_New_User_Button.PNG

3. Complete the *Required fields on the Create User tab.

Note - SIS User IDs:

  • Include the SIS User ID field only if the User is included in your district's SIS and any existing data import files. Dyknow data imports match Users based on the SIS User ID field.

Note - Student Users:

  • The Email Address field value must match the managed Google email address students use to login to their Chromebooks.

  • The Username field value must match the managed username students use to login to their Windows/PC, MacBook, or iPad.

4. Click the blue Save button.

 

EDIT A USER

Follow the steps below to manually edit an existing Dyknow User.

1. Click the gear icon DyKnow_Web_App_-_gear_icon.png to access Dyknow Admin Settings.

Note: You are viewing the Current Users tab by default.

2. Search for the User (by name, username, or email address) and click the blue pencil icon to edit.

3. Edit the desired field(s).

Note - SIS User IDs:

  • Include the SIS User ID field only if the User is included in your district's SIS and any existing data import files. Dyknow data imports match Users based on the SIS User ID field.

Note - Student Users:

  • The Email Address field value must match the managed Google email address students use to login to their Chromebooks.

  • The Username field value must match the managed username students use to login to their Windows/PC, MacBook, or iPad.

4. Click the Save button.

 

ARCHIVE A USER

Follow the steps below to manually archive an existing Dyknow User.

1. Click the gear icon DyKnow_Web_App_-_gear_icon.png to access Dyknow Admin Settings.

Note: You are viewing the Current Users tab by default.

2. Search for the User (by name, username, or email address) and click the blue pencil icon to edit.

3. Set the User's Account Expiration Date to the desired expiration date, which must be less than today's date.

4. Click the Save button.

 

Have more questions? Submit a request

Comments