Error: 27506 when installing the DyKnow database server component


The following error occurs when installing the DyKnow database server component:

Error 27506. Error executing SQL Script Install01. Line 18. Timeout expired(0)

Error 27506. Error executing SQL_Script_01_Create_DB.  Line 18.  CREATE DATABASE failed


In SQL Server 2008, the SQL Server service is installed under NT AUTHORITY\NETWORK SERVICE by default. DyKnow requires the SQL Server service to be installed under NT AUTHORITY\SYSTEM.

Option 1: Reinstall SQL Server under NT AUTHORITY\SYSTEM.

Option 2: Change the MSSQLSERVER service to run under NT AUTHORITY\SYSTEM. To change to NT AUTHORITY\SYSTEM:
locate the SQL service in services

  1. Right click and click Properties.
  2. Click on the LogOn tab.
  3. Make sure 'Local System Account' is selected.
  4. Click Apply.
  5. Restart the SQL service.
If the error persists, check for proper disk space on the server and on the drive to which the database is being installed. The installation will utilize up to 2 GB of disk space to create the database.  DyKnow recommends having at least 20GB of free space on the database server to allow for proper database growth and maintenance.
Have more questions? Submit a request