Undo Button Disappears from Quick Access Toolbar



If a user's preferences include seeing the "undo" button in their Quick Access Toolbar (QAT), it may disappear from view under the following conditions:

  1. The user logs into a device that was not shut down after the previous user signed out
  2. The user logs into a device used by a different user who did not have the undo button in their QAT when they signed out.


Solution 1

Shut down and restart the DyKnow Vision client between different user sign ins

Solution 2

User will need to re-add the undo button to their QAT. If the undo button is not re-added to the QAT before signing out, it will be removed from the QAT preferences

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