Error: 900007111 on Sign in

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Summary

This error can occur when DyKnow encounters an exception, preventing DyKnow from successfully mapping an Active Directory security group to our corresponding DyKnow groups. 

Solution

Please provide a screenshot of the security groups the user is a member of in Active Directory. Refer to the screenshot below as an example.

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Include the screenshot in an e-mail to support@dyknow.com.  Our support team will respond with additional troubleshooting steps.

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