DyKnow 5.x Freezes During Sign On

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Problem

DyKnow 5.x (Vision or Monitor for teacher) freezes when signing on, joining a session, or opening a notebook.  Additionally, DyKnow may be unable to render text or will render it in an unexpected way.  This issue occurs if video drivers overwrite the data in the font cache that is stored in memory. 

Solution

Download and run the following utility: http://www.dyknow.com/download/dev/fontcachefix.exe

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