User receives a 900007111 error when attempting to sign into the DyKnow client.



This error can occur when DyKnow encounters an exception, preventing DyKnow from successfully mapping an Active Directory security group to our corresponding DyKnow groups. 



Please provide a screenshot of the security groups the user is a member of in Active Directory. Refer to the screenshot below as an example.



Include the screenshot in an e-mail to  Our support team will respond with additional troubleshooting steps.

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