How to perform a logged install


The following steps can be used to generate detailed logs when having trouble installing DyKnow.  Please email the generated file to along with any error message and any other steps you have tried.

Logged install of DyKnow msi installer

  1. Open an elevated command prompt (right click - run as administrator) 
  2. Point the cmd to the directory containing the installer
  3. Type msiexec /i c:\DyKnowCloud_x64.msi /l*v c:\install.log (modify installer name as needed)

Logged install of GPO installation

  1. Open regedit
  2. Set the following keys in HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer:
    String value: Logging = voicewarmup
    DWORD value: Debug = 00000003
  3. GPO installation will create a MSI*.log file in C:\Windows\Temp
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