Administrator Implementation Guide: DyKnow Cloud

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The following are important setup steps to ensure a successful implementation.

Schedule your implementation call:  If you haven't done so, please schedule your implementation call as outlined in the welcome email. Administrator user credentials, installers, and all aspects of the below are covered in this call.

Step 1: Allow DyKnow Cloud On Your Network

  1. Whitelist "*.dyknow.me," "*.s3.amazonaws.com," in your filter and firewall. (click here for specific domains DyKnow references on Amazon)
  2. Whitelist C:\Program Files\DyKnow\Cloud in your antivirus software

Step 2: Setup SIS Integration
User, class, and class rosters must be setup in DyKnow.  Please review the following steps to begin the bulk upload process.

  1. Build your .csv files, being sure to include the fields listed in our .CSV guide.
  2. Upload your .csv files to your institutions secure ftp location (provided by the DyKnow csm team following your implementation call). 
  3. Email support@dyknow.com to let us know data has been uploaded

Once uploaded, we will test data quality and then start the recurring daily upload.

Chromebook Schools: Allow DyKnow Authentication

In GSuite, Allow DyKnow authentication against student user accounts.

Navigate to Security > Advanced Settings > Authentication > Manage API Client Access
Under "Authorized API Client," copy and paste the following entries into the "Client Name" and "API Scope" fields, and click "Authorize:"

  1. Client Name:33579147657-c4omp9jcu17g70i7npbv74uapqajpfqm.apps.googleusercontent.com
    API Scope: https://www.googleapis.com/auth/userinfo.email
  2. Client Name: 409057763755-jb5mnd10h57n21hvghmdl7kufq4mt29f.apps.googleusercontent.com
    API Scope: https://www.googleapis.com/auth/userinfo.email

Chromebook Schools: Follow Chrome Best Practices

Step 3: Installing DyKnow on Student Devices

Step 4: Admin Console Setup
Set IP and Time restrictions for monitoring 

Step 5: Feature Training 101
Email your dedicated CSM or csm@dyknow.com to schedule your purchased PD or hear more about our services. To quickly familiarize yourself to DyKnow Cloud, review our Welcome to DyKnow Cloud guide.

Support Options

  1. Tell your CSM what email alias you want to receive teacher-generated reports from DyKnow Cloud
  2. Search our Knowledge Base for a solution
  3. Open a support ticket by emailing support@dyknow.com
  4. Accelerate adoption by emailing us apps/websites you want to have in your school's catalog for Blocking Plans
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