Administrator Implementation Guide: DyKnow Cloud


The following are important setup steps to ensure a successful implementation.


Pre-Set Up: Schedule your Implementation Call

If you haven't done so, please schedule your implementation call as outlined in the DyKnow Welcome email. Administrator user credentials, installers, SIS data imports, and all aspects of the below are covered during this call.


Step 1: Whitelist DyKnow Cloud On Your Network

Follow the steps below to allow DyKnow onto your school network.

1. Whitelist "*," and "*," in your filter and firewall.

Click here for specific domains DyKnow references on Amazon.

2. Whitelist C:\Program Files\DyKnow\Cloud in your antivirus software.


Step 2: Integrate Your Student Information System (SIS)

User, class, and class rosters must be set up in DyKnow. Please review the following steps to begin the bulk upload process. Once your data files have been uploaded, we will test data quality and then begin your recurring daily upload.

With OneRoster:

If your SIS exports OneRoster data files, upload those following our instructions to upload data via secure FTP

Format Other Than OneRoster:

  1. Build your .csv files, being sure to include the fields listed in our .CSV guide.
  2. Upload your .csv files to your institution's secure FTP location (credentials provided by the DyKnow CSM team following your implementation call). Instructions to upload data via secure FTP.
  3. Email to let us know data has been uploaded.

Chromebook Schools: Allow DyKnow Authentication

In GSuite, Allow DyKnow authentication against student user accounts.

  1. Navigate to Security :: Advanced Settings :: Authentication :: Manage API Client Access
  2. Locate the Authorized API Client section. Copy and paste the entries below into their appropriate fields.

    Client Name:
    API Scope:

    Client Name:
    API Scope:

  3. Click Authorize.

Chromebook Schools: Follow Chromebook Best Practices

For more, review our Chromebook Management Best Practices article.


Step 3: Install DyKnow on Student Devices

Click the appropriate links below to learn how to install DyKnow on student devices for monitoring.


Step 4: Set IP and Time Restrictions

To setup IP and time restrictions for monitoring student devices, follow the steps in this Set IP and Time Restrictions for Monitoring article.


Step 5: Feature Training 101

Email your dedicated School Success Manager or to schedule your the professional development services you purchased, or hear more about our services.

To quickly familiarize yourself with DyKnow Cloud, review our Welcome to DyKnow Cloud Guide.


DyKnow Support Options

  • Tell your School Success Manager what email alias you want to receive teacher-generated reports from DyKnow Cloud.
  • Search our Knowledge Base for a solution.
  • Open a support ticket by emailing
  • Accelerate adoption by emailing us apps and/or websites you want to ensure are listed in your school's catalog for Blocking Plans.
Have more questions? Submit a request