Dyknow Technical Specifications (Compatibility Information)

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INTRODUCTION

Dyknow Cloud enables Teachers to monitor student Chromebook, Mac, and/or Windows device activity from nearly any device and browser.

 

ALL DEVICE SPECIFICATIONS

Device Management

  • All student devices must be school-managed, including BYOD environments

Screen Resolution

  • Portrait: At least 768 x 1024
  • Landscape: At least 1024 x 768

Network Information and Recommended Speed

  • No local/district server; Amazon servers located in US
  • At least 4 Mbps up/down Internet for 500 concurrent connections
  • All product data communications are HTTPS / port 443

 

TEACHER AND STUDENT DEVICES AND BROWSERS

Click to expand the relevant section(s) below for a list of Dyknow technical specifications and compatibility requirements.

No Dyknow Cloud Connector installation needed. Teachers can access dyknow.me via web portal in one of the following supported browsers:
  • Chrome
  • IE 10+
  • Safari 5+
  • Firefox
Teachers can allow/block Websites when student devices have the Dyknow Cloud Connector installed and students are using the following supported browsers:
  • Chrome on Windows, ChromeOS, OSX
  • IE 10+ on Windows
  • Firefox on Windows only
  • Safari 5+ on OSX
  • Dyknow app on iOS
  • Windows Operating System (OS):
    • Windows 7 (no longer supported starting July 1, 2019)
    • Windows 8
    • Windows 8.1
    • Windows 10 32bit/64bit
  • English/US Localization
  • Minimum 512 MB RAM (32bit) or 2 GB RAM (64bit)
  • Prerequisite: Microsoft .NET Framework 4.5 (part of Win 8+)
  • Prerequisite: Microsoft Visual C++ 2012 Redistributable Update 1 (both 32bit and 64bit MUST be installed on 64bit OS)
  • Once installed, our .msi file will automatically update unless the school administrator changes this setting
  • Click Here for additional specifics when installing the Dyknow Cloud Connector on Windows/PC devices
  • Chrome OS: Chrome OS 34 or later (no prerelease versions)
  • English/US Localization
  • Once installed, the Dyknow Cloud Connector (Chrome extension) will automatically update; alternatively, the school admin can manage it through the Chromebook Management Console
  • Click Here for additional specifics when installing the Dyknow Cloud Connector on Chromebooks
  • Mac OS: Mac OS X 10.9+
  • English/US Localization
  • Minimum 1 GB RAM
  • Once installed, our PKG will automatically update
  • OS: latest major OS (no pre-release versions)
  • English/US Localization
  • Once installed, our app will follow device update settings or the school admin can manage through an MDM
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