Dyknow Technical Specifications (Compatibility Information)

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INTRODUCTION

Dyknow enables Teachers to monitor student Chromebook, Mac, and Windows device activity from nearly any device and browser type.

 

ALL DEVICE SPECIFICATIONS

Device Management

  • All student devices must be school-managed, including BYOD environments

Screen Resolution

  • Portrait: At least 768 x 1024
  • Landscape: At least 1024 x 768

Network Information and Recommended Speed

  • No local/district server; Amazon servers located in US
  • At least 4 Mbps up/down Internet for 500 concurrent connections
  • All product data communications are HTTPS / port 443

 

TEACHER AND STUDENT DEVICES AND BROWSERS

Click to expand the relevant section(s) below for a list of Dyknow technical specifications and compatibility requirements.

There is no Dyknow Cloud Connector installation on teacher devices. Teachers and other faculty members access the Dyknow portal (dyknow.me) on any type of device via one of the following supported browsers:
  • Chrome
  • Microsoft Edge
  • Safari 5+
  • Firefox
Teachers can allow/block websites when student devices have the Dyknow Cloud Connector installed on their devices and are using the following supported browsers:
  • Chrome on Windows, ChromeOS, OSX
  • Microsoft Edge on Windows
  • Firefox on Windows only
  • Safari 5+ on OSX
  • Windows Operating System (OS):
    • Windows 7 (no longer supported starting July 1, 2019)
    • Windows 8
    • Windows 8.1
    • Windows 10 32bit/64bit
  • English/US Localization
  • Minimum 512 MB RAM (32bit) or 2 GB RAM (64bit)
  • Once installed, the Dyknow Cloud Connector (a pre-packaged .msi file) will automatically update, unless the school administrator changes this setting
  • Click here for additional specifics when installing the Dyknow Cloud Connector on Windows/PC devices
  • ChromeOS 34 or later (no pre-release versions)
  • English/US Localization
  • Once installed, the Dyknow Cloud Connector (Chrome extension) will automatically update; alternatively, the school admin can manage it through the Chromebook Management Console
  • Click here for additional specifics when installing the Dyknow Cloud Connector on Chromebooks
  • macOS 10.12 or greater (always the latest three (3) macOS); click here to find out which macOS you're using
  • English/US Localization
  • Minimum 1 GB RAM
  • Once installed, the Dyknow Cloud Connector (a .PKG file) will automatically update
  • Click here for additional specifics when installing the Dyknow Cloud Connector on Mac devices
  • No longer supported due to iPadOS restrictions
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