DyKnow Cloud: Installing on PC/Windows

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The DyKnow Monitor agent on PC requires a customized installer and prerequisite programs. These can be deployed manually, via an image, or using your preferred 3rd party push tool.

After our agent is installed, the default setting is for it to autoupdate over-the-air as we update the product. These updates are transparent to students.

PC Prerequisites

For Windows 7, Windows 8/8.1, and Windows 10

  1. Microsoft .NET Framework 4.5 (Windows 7 only - already included in 8/8.1/10):
    http://www.microsoft.com/en-us/download/details.aspx?id=30653
  2. Microsoft Visual C++ 2012 Redistributable Update 1:
    32-bit
    64-bit
    Note: Both 32 and 64 bit MUST be installed on 64 bit systems, not just the one that matches the bitness of your system.
  3. Customized DyKnow Monitor .MSI.  Please contact us at support@dyknow.com to request your custom installer.

Trouble installing DyKnow?  Generate and send installer logs so our technical support team can help you out.

Have more questions? Submit a request

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