The DyKnow Monitor agent on PC requires a customized installer and prerequisite programs. These can be deployed manually, via an image, or using your preferred 3rd party push tool.
After our agent is installed, the default setting is for it to autoupdate over-the-air as we update the product. These updates are transparent to students.
For Windows 7, Windows 8/8.1, and Windows 10
- Microsoft .NET Framework 4.5 (Windows 7 only - already included in 8/8.1/10):
- Microsoft Visual C++ 2012 Redistributable Update 1:
Note: Both 32 and 64 bit MUST be installed on 64 bit systems, not just the one that matches the bitness of your system.
- Customized DyKnow Monitor .MSI. Please contact us at firstname.lastname@example.org to request your custom installer.
Trouble installing DyKnow? Generate and send installer logs so our technical support team can help you out.