DyKnow Cloud: Installing on PC/Windows

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The DyKnow student agent on PC requires a customized installer and prerequisite programs. These can be deployed manually, via an image, or using your preferred 3rd party push tool.

After our agent is installed, the default setting is for it to autoupdate over-the-air as we update the product. These updates are transparent to students.

Trouble installing DyKnow?  Generate and send installer logs so our technical support team can provide a quick resolution. 

PC Prerequisites

Windows 8/8.1, and Windows 10

  1. Microsoft Visual C++ 2012 Redistributable Update 1
    32-bit
    64-bit

    Note: Both 32 and 64-bit versions of Microsoft Visual C++ MUST be installed on 64-bit systems.

  2. Customized DyKnow Cloud .MSI
    Please contact us at support@dyknow.com to request your custom installer.

 

Windows 7

  1. Microsoft .NET Framework 4.5
    http://www.microsoft.com/en-us/download/details.aspx?id=30653

  2. Microsoft Visual C++ 2012 Redistributable Update 1
    32-bit
    64-bit

    Note: Both 32 and 64-bit versions of Microsoft Visual C++ MUST be installed on 64-bit systems.

  3. Customized DyKnow Cloud .MSI
    Please contact us at support@dyknow.com to request your custom installer.
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