DyKnow Cloud: Installing on Student PC/Windows

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The DyKnow student agent on PC requires a customized installer and prerequisite programs. The DyKnow agent should not be installed on teacher devices.

The customized installer can be deployed manually, via an image, or using your preferred 3rd party push tool.

After the DyKnow agent is installed, it will autoupdate by default as we release new software updates. Students will not need to opt into these updates or accept them, they are automatic.

Trouble installing DyKnow?  Generate and send installer logs so our technical support team can provide a quick resolution. 

Student PC Prerequisites

Windows 8/8.1, and Windows 10

  1. Microsoft Visual C++ 2012 Redistributable Update 1
    32-bit
    64-bit

    Note: Both 32 and 64-bit versions of Microsoft Visual C++ MUST be installed on 64-bit systems.

  2. Customized DyKnow Cloud .MSI
    Please contact us at support@dyknow.com to request your custom installer.

 

Windows 7

  1. Microsoft .NET Framework 4.5
    http://www.microsoft.com/en-us/download/details.aspx?id=30653

  2. Microsoft Visual C++ 2012 Redistributable Update 1
    32-bit
    64-bit

    Note: Both 32 and 64-bit versions of Microsoft Visual C++ MUST be installed on 64-bit systems.

  3. Customized DyKnow Cloud .MSI
    Please contact us at support@dyknow.com to request your custom installer.
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