Report Students Not Monitored, Never Connected



Dyknow's Report Selected feature enables Dyknow Teachers to create and send Students Not Monitored Reports when they are unable to see student device thumbnails in an active monitoring session and therefore require assistance.

The Report Selected button logs this data and sends it to the school's established point of contact. If your school is using the Tech Coach Role, Tech Coaches will receive Students Not Monitored Reports for their assigned campuses; otherwise, the Dyknow Admin will receive these reports.

This document is a resource for Dyknow Teachers to understand how to:



Follow the steps below to send a Students Not Monitored Report to your school's assigned Tech Coach (or the Dyknow Admin) during an active monitoring session.

1. Locate the monitored/not monitored student device totals in the upper left-hand corner of your active monitoring session.

2. Click the Show students not monitored hyperlink.

Note: There are a few reasons why student device thumbnails may not appear in an active Dyknow monitoring session. When known, Dyknow will list one of these reasons either on the thumbnail or inside the Show students not monitored list.

3. Click the checkbox(es) next to the name(s) of the student(s) you would like to report.

4. Click the Report Selected button.


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