Manage Blackout Settings and IP Restrictions

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INTRODUCTION

Dyknow's Blackout Settings and IP Restrictions features enable Dyknow Administrators to

  • Edit student monitoring permissions by school and/or district;
  • Prevent student devices from being monitored outside of school days and hours; and,
  • Prevent student devices not connected to school networks from being monitored.

Your school's device policy or AUP may include language that establishes appropriate technology usage both at school and at home. Alternatively, a school may not want to monitor devices that are owned by families and will be used outside of school hours.

This document is a resource for Dyknow Administrators to understand how to:

 

EDIT BLACKOUT SETTINGS FOR ALL SCHOOLS

Follow the steps below to edit Blackout Settings for all schools.

1. Click the gear icon Gear_Icon.PNG; you will be redirected to the Admin Settings.

2. Click the Blackout Settings tab.

Blackout_Settings_1.PNG

3. Click Update All Blackout Settings.

Update_All_Blackout_Settings_button.PNG

4. In the Monitoring section, click the toggle until the desired selection appears.

Monitoring_Enabled.png

Options:

  • Enabled: Teachers are able to monitor student devices
  • Disabled: Teachers are not able to monitor student devices

5. In the Days Monitoring Enabled section, click the buttons to identify days you want monitoring to occur.

Screen_Shot_2018-03-26_at_4.44.44_PM.png

Note: Selected days will highlight in purple and a checkbox will appear.

6. Click the clock icon Screen_Shot_2018-03-26_at_4.46.36_PM.png to select the time at which monitoring should begin in the Enable at field. Select the desired time using the arrows and the AM/PM to toggle.

time_with_red_around.png

7. Click the clock icon Screen_Shot_2018-03-26_at_4.46.36_PM.png to select the time at which monitoring should end in the Disable at field. Select the desired time using the arrows and the AM/PM toggle.

Note: Time of day restrictions are established based on the start time of a monitoring session and will also be enforced if a monitoring session lasts into the set Disable at time.

8. Use the Time Zone drop-down select the appropriate time zone for your account.

Screen_Shot_2018-03-26_at_4.52.00_PM.png

9. Click Save; the Save All Blackout Settings message will display.

Screen_Shot_2018-03-26_at_4.54.13_PM.png

10. Click Yes.

 

 

EDIT BLACKOUT SETTINGS BY SCHOOL

Follow the steps below to edit Blackout Settings by school.

1. Click the gear icon Gear_Icon.PNG; you will be redirected to the Admin Settings.

2. Click the Blackout Settings tab.

Blackout_Settings_1.PNG

3. Type a school name in the Search Schools field or scroll until you locate the school that you want to update.

Blackout_Settings_-_search_schools.PNG

4. In the Monitoring section, click the toggle until the desired selection appears.

Monitoring_Enabled.png

Options:

  • Enabled: Teachers are able to monitor student devices
  • Disabled: Teachers are not able to monitor student devices

5. In the Days Monitoring Enabled section, click the buttons to select the days monitoring should occur.

Screen_Shot_2018-03-26_at_4.44.44_PM.png

Note: Selected days will highlight in purple and a checkbox will appear.

6. Click the clock icon Screen_Shot_2018-03-26_at_4.46.36_PM.png to select the time at which monitoring should begin in the Enable at field. Select the desired time using the arrows and AM/PM toggle.

time_with_red_around.png

7. Click the clock icon Screen_Shot_2018-03-26_at_4.46.36_PM.png to select the time at which monitoring should end in the Disable at field. Select the desired time using the arrows and AM/PM toggle.

Note: Time of day restrictions are established based on the start time of a monitoring session and will also be enforced if a monitoring session lasts into the set Disable at time.

8. Use the Time Zone drop-down, select the appropriate time zone for your account.

Screen_Shot_2018-03-26_at_4.52.00_PM.png

9. Click Save Changes.

Save_Changes_button.PNG

 

CREATE IP RESTRICTIONS FOR ALL SCHOOLS

The IP Restrictions feature enables Dyknow Administrators to manage the school’s public IP address(es) in which they want monitoring available. IP range restrictions are actively enforced at all times, regardless of any time restrictions.

Follow the steps below to create IP Restrictions for all schools.

1. Click the gear icon Gear_Icon.PNG; you will be redirected to the Admin Settings.

2. Click the Blackout Settings tab.

Blackout_Settings_1.PNG

3. Click IP Restrictions.

IP_Restrictions.PNG

4. Click Add New IP Range.

Add_New_IP_Range.PNG

5. Enter the desired IP Range - your school's public, WAN (Wide Area Network) IP address - in the corresponding field.

Screen_Shot_2018-03-27_at_11.57.32_AM.png

Note: Dyknow IP Ranges support wildcard IP addresses (e.g., 170.10.10.*).

Enter your organization's public IP address(es) for which you want monitoring to be available. If you don't know your IP, talk to your network admin. Alternatively, visit findmyipaddress.com on a device to identify your school network(s).

6. Click Save.

 

DELETE IP RESTRICTIONS FOR ALL SCHOOLS

The IP Restrictions feature enables Dyknow Administrators to manage the school’s public IP address(es) in which they want monitoring available. IP range restrictions are actively enforced at all times, regardless of any time restrictions.

Follow the steps below to delete IP Restrictions for all schools.

1. Click the gear icon Gear_Icon.PNG  ; you will be redirected to the Admin Settings.

2. Click the Blackout Settings tab.

3. Click IP Restrictions.

IP_Restrictions.PNG

3. Click the red trash can iconScreen_Shot_2018-03-26_at_5.14.34_PM.png to delete an IP Range; the Are you sure... message will display.

Screen_Shot_2018-03-26_at_5.15.52_PM.png

4. Click OK.

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