Manage Dyknow Blackout Settings and IP Restrictions

INTRODUCTION

The Blackout Settings feature enables Dyknow Administrators to edit student monitoring permissions by school.

Default Blackout Settings:

• Monitoring: Enabled
• Days Monitoring Enabled: Monday, Tuesday, Wednesday, Thursday, and Friday
• Enabled At: 7:30 AM
• Disabled At: 5:00 PM
• Time Zone: Set to match your Time Zone

This document is a resource for Dyknow Administrators to understand how to:

• Edit Blackout Settings for all Schools
• Edit Blackout Settings by School
• Enable/Disable Monitoring by School
• Create IP Restrictions
• Delete IP Restrictions

 

EDIT BLACKOUT SETTINGS FOR ALL SCHOOLS

Follow the steps below to edit Blackout Settings for all schools.

1. Click the gear icon  in Dyknow to access the Admin Settings.

2. Click the Blackout Settings tab.

3. Click the Update All Blackout Settings button.

4. In the Monitoring section, click the toggle until the desired selection appears.

Options:

• Enabled: Teachers are able to monitor student devices
• Disabled: Teachers are not able to monitor student devices

5. In the Days Monitoring Enabled section, click the buttons to identify days you want monitoring to occur.

Note: Selected days will highlight in purple and a checkbox will appear.

6. Click the clock icon  to select the time at which monitoring should begin in the Enable at field. Select the desired time using the arrows and the AM/PM to toggle.

7. Click the clock icon  to select the time at which monitoring should end in the Disable at field. Select the desired time using the arrows and the AM/PM toggle.

8. Use the Time Zone drop down select the appropriate time zone for your account.

9. Click the Save button; the Save All Blackout Settings message will display.

10. Click the Yes button.

 

 

EDIT BLACKOUT SETTINGS BY SCHOOL

Follow the steps below to edit Blackout Settings by school.

1. Click the gear icon  in Dyknow to access the Admin Settings.

2. Click the Blackout Settings tab.

3. Type a school name in the search box or scroll until you locate the school that you want to update.

4. In the Monitoring section, click the toggle until desired selection appears.

Options:

• Enabled: Teachers are able to monitor student devices
• Disabled: Teachers are not able to monitor student devices

5. In the Days Monitoring Enabled section, click the buttons to select the days monitoring should occur.

Note: Selected days will highlight in purple and a checkbox will appear.

6. Click the clock icon  to select the time at which monitoring should begin in the Enable at field. Select the desired time using the arrows and AM/PM toggle.

7. Click the clock icon  to select the time at which monitoring should end in the Disable at field. Select the desired time using the arrows and AM/PM toggle.

8. Use the Time Zone drop down, select the appropriate time zone for your account.

9. Click the Save Changes button.

 

ENABLE/DISABLE MONITORING BY SCHOOL 

Follow the steps below to enable or disable monitoring by school.

1. Click the gear icon  in Dyknow to access the Admin Settings.

2. Click the Blackout Settings tab.

3. Type a school name in the search box or scroll until you locate the school that you want to update.

4. In the Monitoring section, click the toggle until desired selection appears.

Options:

• Enabled: Teachers able to monitor student devices
• Disabled: Teachers not able to monitor student devices

5. Click the Save Changes button; the Disable Schools message will appear.

6. Click the Yes button.

 

 

CREATE IP RESTRICTIONS FOR ALL SCHOOLS

The IP Restriction feature enables Dyknow Administrators to add and edit your organization’s public IP addresses in which you want monitoring available.

Follow the steps below to edit Blackout Settings for all schools.

Create IP Restrictions

1. Click the gear icon  in Dyknow to access the Admin Settings.

2. Click the Blackout Settings tab.

3. Click the IP Restrictions tab.

4. Click the Add New IP Range button.

5. Enter the desired IP Range in the corresponding field.

6. Click the Save button.

 

DELETE IP RESTRICTIONS FOR ALL SCHOOLS

1. Click the gear icon  in Dyknow to access the Admin Settings.

2. Click the IP Restrictions tab.

3. Click the red trash can icon to delete an IP Range; the Are you sure... message will display.

4. Click OK.