Manage DyKnow Blackout Settings and IP Restrictions

INTRODUCTION

The Blackout Settings feature enables DyKnow Administrators to edit student monitoring permissions by account or school. 

Note: All DyKnow accounts are created with the following default Blackout settings:

Options:

• Monitoring: Enabled
• Days Monitoring Enabled: Monday, Tuesday, Wednesday, Thursday and Friday
• Enabled At: 7:30 AM
• Disabled At: 5:00 PM
• Time Zone: Set to match your Time Zone

This document is a resource for DyKnow Administrators to understand how to:

• Edit Blackout Settings for all Schools
• Edit Blackout Settings by School
• Enable/Disable Monitoring by School
• Create IP Restrictions
• Delete IP Restrictions

 

EDIT BLACKOUT SETTINGS FOR ALL SCHOOLS

Follow the steps below to edit Blackout Settings for all schools.

1. Click the gear icon  in the DyKnow Web App.

2. Click the Blackout Settings tab.

3. Click Update All Blackout Settings button.

4. In the Monitoring section, click the toggle until the desired selection appears.

Options:

• Enabled: Teachers are able to monitor student devices
• Disabled: Teachers are not able to monitor student devices

5. In the Days Monitoring Enabled section, click the buttons to identify days you want monitoring to occur.

Note: When selected days will be highlighted in purple and checkbox will appear.

6. Click the clock icon  to select the time at which monitoring should begin in the Enable at field. Select the desired time using the arrows and the AM/PM to toggle.

7. Click the clock icon  to select the time at which monitoring should end in the Disable at field. Select the desired time using the arrows and the AM/PM toggle.

8. Use the Time Zone drop down select the appropriate time zone for your account.

9. Click Save. The following message will display.

10. Click the Yes button.

 

 

EDIT BLACKOUT SETTINGS BY SCHOOL

Follow the steps below to edit Blackout Settings by school.

1. Click the gear icon  in the DyKnow Web App.

2. Click the Blackout Settings tab.

3. Type a school name in the search box or scroll until you locate the school that you want to update.

4. In the Monitoring section, click the toggle until desired selection appears.

Options:

• Enabled: Teachers are able to monitor student devices
• Disabled: Teachers are not able to monitor student devices

5. In the Days Monitoring Enabled section, click the buttons to select the days monitoring should occur.

Note: When selected days will be highlighted in purple and checkbox will appear.

6. Click the clock icon  to select the time at which monitoring should begin in the Enable at field. Select the desired time using the arrows and AM/PM toggle.

7. Click the clock icon  to select the time at which monitoring should end in the Disable at field. Select the desired time using the arrows and AM/PM toggle.

8. Use the Time Zone drop down, select the appropriate time zone for your account.

9. Click Save Changes. The following message will display.

 

 

ENABLE/DISABLE MONITORING BY SCHOOL 

Follow the steps below to enable/disable Monitoring by school.

1. Click the gear icon  in the DyKnow Web App.

2. Click the Blackout Settings tab.

3. Type a school name in the search box or scroll until you locate the school that you want to update.

4. In the Monitoring section, click the toggle until desired selection appears.

Options:

• Enabled: Teachers able to monitor student devices
• Disabled: Teachers not able to monitor student devices

5. Click Save Changes. A message like the one below will display.

6. Click the Yes button.

 

 

CREATE IP RESTRICTIONS FOR ALL SCHOOLS

The IP Restriction feature enables DyKnow Administrators to add and edit your organization’s public IP addresses in which you want monitoring available.

Follow the steps below to edit Blackout Settings for all schools.

Create IP Restrictions

1. Click the gear icon  in the DyKnow Web App.

2. Click the Blackout Settings tab.

3. Click the IP Restrictions tab.

4. Click Add New IP Range.

5. Enter the desired IP Range in the corresponding field.

6. Click Save. The following IP Range was added successfully message will appear.

 

DELETE IP RESTRICTIONS FOR ALL SCHOOLS

1. Click the gear icon  in the DyKnow Web App.

2. Click the IP Restrictions tab.

3. Delete an IP Range by clicking the trash can icon . The following message will display.

4. Click OK. The following IP Range was deleted successfully message will appear.